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10 Tech How-To

iPhone Not Receiving Notifications: Why & How to Fix

Guide 10-29892 · Updated · Step by step

If your iPhone isn’t receiving notifications, the cause is usually a combination of Notification settings, Focus modes, or a software glitch. This guide walks you through the most common reasons and provides step-by-step fixes to get your alerts working again.

Why Notifications Stop on iPhone

Notifications on iPhone are managed by a layered system. Each app has its own notification settings, but those can be overridden by system-level controls like Focus modes, Notification Summary, and Do Not Disturb. When you stop receiving alerts, the problem is often one of these layers, not the app itself. Additionally, iOS updates can occasionally reset or change notification preferences without you noticing.

Check the Basics First

Before diving into complex settings, verify these simple things:

  • Is your iPhone connected to the internet? Notifications for most apps require an active Wi-Fi or cellular connection. Try loading a webpage or sending an iMessage.
  • Is Low Power Mode on? Low Power Mode can delay background app refresh, which in turn delays notifications. Go to Settings > Battery and toggle it off if it’s on.
  • Is the app updated? An outdated app may have compatibility issues with the current iOS version. Check the App Store for updates.
  • Is your iPhone updated? Go to Settings > General > Software Update to see if a new iOS version is available.

Turn Off Focus and Do Not Disturb

Focus modes are designed to silence notifications, but they can sometimes be enabled without you realizing it. To check:

  1. Open Control Center (swipe down from the top-right corner on Face ID models, or swipe up from the bottom on older models).
  2. Look for the Focus icon (a crescent moon for Do Not Disturb, or other icons for custom Focuses). If it’s highlighted, tap it to turn it off.
  3. Also, go to Settings > Focus and review each Focus. Check if any are scheduled to turn on at certain times or locations. You can also check if “Share Across Devices” is on, which means a Focus enabled on your iPad or Mac will also silence your iPhone.

Review App-Specific Notification Settings

Each app has its own notification preferences that can be customized or accidentally changed. To check an app’s settings:

  1. Go to Settings > Notifications.
  2. Scroll through the list and tap the app that’s not sending notifications.
  3. Make sure Allow Notifications is toggled on.
  4. Under Alerts, ensure that Lock Screen, Notification Center, and Banners are selected as you prefer. If none are selected, you won’t see any alerts.
  5. Check the Banner Style (Temporary or Persistent) and whether Sounds and Badges are enabled.

Disable Notification Summary

Notification Summary groups non-urgent notifications and delivers them at scheduled times, which can make it seem like you’re not getting alerts. To turn it off for an app:

  • Go to Settings > Notifications > Scheduled Summary.
  • Toggle off Scheduled Summary entirely, or scroll down to the app list and remove the specific app from the summary.

Restart Your iPhone

A simple restart can fix many temporary software glitches that cause notification failures. To restart your iPhone, press and hold the side button and either volume button until the power off slider appears. Drag the slider, wait a few seconds, then press and hold the side button until the Apple logo appears. On older models, hold the top or side button alone.

Reset All Settings (Last Resort)

If none of the above works, you can reset all system settings without erasing your data. This will reset Wi-Fi passwords, wallpaper, and notification settings to default, but your apps and personal data remain intact. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. After the reset, you’ll need to re-enable notifications for your apps.

Frequently Asked Questions

Why am I only getting some notifications?

This usually happens when an app is set to deliver notifications through a scheduled summary or when a Focus mode is active for certain apps. Check the app’s notification settings and the Focus settings to ensure they aren’t being filtered.

Why are my notifications delayed?

Delays often occur due to Low Power Mode, poor internet connection, or Background App Refresh being disabled for the app. Go to Settings > General > Background App Refresh and make sure it’s enabled for the app in question.

Why don’t I get notifications when my phone is locked?

Check the app’s notification settings to ensure “Lock Screen” is selected under Alerts. Also, verify that your iPhone isn’t in Do Not Disturb or another Focus mode that silences lock screen notifications.

Why are notifications working on my iPad but not my iPhone?

If you have “Share Across Devices” enabled for Focus, a Focus on your iPad can silence your iPhone. Check Settings > Focus on both devices. Also, ensure the app is installed and logged in on both devices with the same Apple ID.

Will resetting all settings delete my photos?

No, resetting all settings does not delete any of your personal data, including photos, messages, or apps. It only resets system preferences like Wi-Fi passwords, wallpapers, and notification settings.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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